Legal & Compliance
We believe in transparency. Here you'll find our terms, policies, and resources to help you track calls compliantly in Australia.
The Foundation
Our legal agreements are designed to protect both parties and establish clear expectations.
Terms of Service
The rules of the road for using the Enfonica Call Tracking platform. Clear expectations, fair terms.
Read Terms of ServicePrivacy Policy
How we collect, use, and protect your data (and your client's data). Built for Australian Privacy Principles.
Read Privacy PolicyAcceptable Use
Guidelines on fair usage and prohibited activities. Keep it clean, keep it professional.
Read Acceptable UseYour Compliance Toolkit
Essential reading for Australian agencies and businesses navigating call recording and data privacy.
Call Recording Laws in Australia
A comprehensive, state-by-state breakdown of consent requirements under Australian Surveillance Devices Acts.
Read the GuideData Processing Addendum
For enterprise clients requiring specific data handling guarantees. Defines our responsibilities as a data processor.
Request DPAWant to know more about security?
Learn about our data residency, encryption standards, role-based access controls, and Australian infrastructure.
View Security DetailsReady to track calls the right way?
Built for compliance. Designed for agencies. Made in Australia.