Every phone lead,
already in HubSpot
Calls stop living in a separate dashboard. Each tracked call is logged against the right contact — with the outcome, the AI summary, the transcript if you want it, and a follow-up task if you want one.
Enfonica
HubSpot
From ring to CRM record.
No manual logging, no “did anyone call them back?”
Connect your portal
Authorise Enfonica against your HubSpot portal once. No API keys to paste, no per-user setup.
Match the caller
We look up the caller’s number in your CRM. If a contact exists, the call attaches to it. If not, we create one so the lead is never lost — or, if you’d rather keep your CRM tidy, skip unknown numbers.
Log the call
A call record lands on the contact’s timeline with the time, the duration, the real outcome — Connected or No answer — and a note carrying the AI summary, labels and attribution. Turn on the transcript and the whole conversation is in the note too.
Trigger the follow-up
Optionally create a follow-up task routed to that contact’s owner, so a missed lead becomes somebody’s job instead of somebody’s oversight.
Missed calls are logged too.
Most CRM integrations only record the calls that were answered — which quietly hides the leads you are losing. We push unanswered calls by default, tagged with a “No answer” outcome.
It is a switch, not a lecture: turn it off if you would rather keep the timeline to connected calls only.
Contact timeline
Call · Connected
4m 32s · Summary, labels and transcript in the note
Call · No answer
Follow-up task created
Matched by phone number
Known caller? The call attaches to their existing contact. New caller? We create the contact from their number so nothing lands in a void, or skip unknown numbers if you only want known contacts logged. Matching is by phone, so the same person never fragments into duplicates.
The conversation, in the note
Every logged call carries the AI summary, the labels and where the caller came from. Turn on Include the transcript and the full conversation is there too, so a rep reads the call instead of replaying it. Recorded calls are logged once the transcript is ready, a few minutes after they end.
Follow-up tasks that land
Each pushed call can create a task due within the hour, assigned to the contact's owner. Brand-new contacts have no owner yet, so their task stays unassigned for your team to pick up.
One call, one record.
We track what has already been delivered, so a retry never leaves your reps staring at the same call logged twice.
Want the raw event instead? Zapier gives you every completed call to route wherever you like.
Ready to get every call into HubSpot?
Stop reconstructing the phone story from memory.