Route by State step¶

The Route by State step routes calls by the caller's state. It works with Australian 13, 1300 and 1800 numbers only. Most carriers and devices supply the caller's location, but a small share of calls can't be located, so always give the No Match exit a sensible default.

Configuration¶

Field	Description
State options	The states to add exits for.

The Route by State step form

Exits¶

The step has one exit per state you add, plus No Match.

The Route by State step exits

Type	Description
State name	The caller is in that state. Each state can be added once.
No Match	The caller's location couldn't be determined or doesn't match any state exit.