Skip to content

Voicemail step

The Voicemail step lets the caller leave a message. The message is sent to recipients as an audio attachment by email or SMS, with an optional transcript.

Configuration

Field Description
Recipients Who receives the voicemail: phone numbers, email addresses, or both.
Voicemail Prompt Audio that asks the caller to leave a message, from the media library or text-to-speech.
Transcribe Whether to transcribe the voicemail. Transcription is free.
Subject The subject line of the email or SMS.
Max recording Duration The longest message the caller can leave.

The Voicemail step form

Exits

The Voicemail step ends the call and has no exits.